Frequently Asked Questions (FAQ)
Are Rytual products safe for sensitive skin?
Yes! Our formulations are designed to be gentle, but we always recommend a patch test before use.
Are your products vegan and cruelty-free?
All our products are vegan and cruelty-free, but always read the product details.
Rytual products contain preservatives?
No. We use only oil-based and anhydrous formulations, eliminating the need for preservatives.
Are there any side effects?
Our products are free from harsh chemicals, but always do a patch test before full use.
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How do I use Rytual products?
Each product comes with detailed instructions on the packaging and our website.
Can pregnant or breastfeeding women use Rytual products?
Our products use safe, natural ingredients, but consult your doctor before use.
What is the shelf life of Rytual products?
Since our products are preservative-free, the shelf life ranges from 6-12 months. Check individual product labels for details.
How should I store my Rytual products?
Store them in a cool, dry place away from direct sunlight. Butter-based products may soften in heat but remain effective.
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How long will it take for my order to arrive?
Orders typically take 5-10 business days to arrive, depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS.
What if I receive a damaged product?
Send us an email with photos within 48 hours of delivery, and we’ll arrange a replacement.
Do you offer COD (Cash on Delivery)?
No, COD is currently unavailable.